At Hem, we are all about transparency and creating as smooth an experience as possible for our clients. The delivery method is determined based on the size of the items in your cart. See our shipping policy for a breakdown of costs per delivery method.

For customers based in Norway and Switzerland, additional customs charges and national VAT will be charged directly by the local tax authorities and need to be paid separately by the customer.

For UK customers, all prices on our website are displayed including VAT, and all orders ship DDP (Delivery Duties Paid).

If you are a trade professional you can view our Hem Pro shipping policy for our trade shipping rates, service level rates, and much more!