For now, online orders on hem.com are available for customers based in the United States (48 lower states), Canada, the European Union, and the United Kingdom.

For our customers based in Hawaii and Alaska, please reach out to [email protected] with the items you're interested in purchasing and the delivery address and we will request a shipping quote from our US warehouse.

For our customers based in Switzerland and Norway, additional customs charges and national VAT will be charged directly by the local tax authorities and need to be paid separately by the customer.

For UK customers, all prices on our website are displayed including VAT, and all orders ship DDP (Delivery Duties Paid).

Located in a country not listed on Hem.com? Please reach out to [email protected] with your order request and delivery details and we’ll do our best to assist you. We also work with some partners located in Australia, New Zealand, and Asia. They carry most of our collection and they will be available to provide you with more information on their stock levels and shipping policy!