Hem offers a 5-year warranty on all its products and the warranty applies from April 1st 2021. For products purchased before that date please defer to our old 3-year warranty, or contact [email protected] for assistance.

The warranty covers and is valid only for flaws and defects in the manufacturing or workmanship of the product. The Hem Warranty applies to Hem Products exclusively and does not cover or apply to any purchases made outside of Hem.com.

You can read our full warranty policy here.