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How can I track my order and schedule the delivery?
How can I track my order and schedule the delivery?
Updated over 4 months ago

Once your order has shipped you will receive a notification email with tracking information. Your order can be tracked directly from your shipping confirmation email, by just clicking on the link!

For parcel orders, our logistics partners (FedEx for the US and Canada, UPS for the EU and UK) will display on their website an estimated delivery. We ask you to monitor the shipment via the tracking information that is sent to you.

For freight orders, the transporter will use the phone number provided at checkout to reach out several days ahead of delivery to schedule a suitable window with you!

  • For the EU and the UK, these orders will ship through Idea Logistics, who will establish contact directly to confirm and schedule your delivery.

  • For the US and Canada, freight orders ship with Mainfreight and can be tracked on their website by using your order number as a reference.

  • Freight orders in the greater Los Angeles area and the New York metropolitan area will be delivered by our last-mile partner GoBolt. You will receive an email with updated tracking details and a link to schedule your delivery.

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